2022 Code of Practice Summary
Te Rau Ora is committed to upholding the Code of Practice for Tertiary and International Learners, and doing our part to ensure the wellbeing and safety of ākonga (learners).
Te Rau Ora
Te Rau Ora is a kaupapa Māori educational organisation with a whakapapa dating back to 2003, when it was known as Te Rau Matatini. In 2011, Te Rau Matatini became a Private Training Establishment (PTE) in order to better serve ākonga with Aotearoa and beyond.
With four offices across the motu, Te Rau Ora is a strong national presence in the workforce development of ākonga and professionals working to serve Māori and indigenous communities’ health and education needs.
Te Rau Ora provides graduates with the skills needed to succeed in a global market engaging with Māori, Pacific peoples and other indigenous communities.
Our programmes include health sciences, humanities, mātauranga Māori and cultural competency across a range of sectors. We also offer specialist courses such as dealing with inequities in the health sector and the application of Te Tiriti o Waitangi in Professional Practice.
At Te Rau Ora, we offer our ākonga the opportunity to learn valuable skills that can be applied to their local community as well as the global network.
We provide a customised support system to ensure our students’ educational, social, and wellbeing needs are taken care of. Our team of kaimanaaki adhere to the Tertiary and International Learners Code of Practice.
The Code of Practice
The Education and Training Act 2020 has prompted the Ministry of Education to release the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021. This Code ensures the wellbeing and safety of all tertiary learners (domestic and international) enrolled in New Zealand education providers.
The Code, which came into effect on 1 January 2022, combines the 2020 Interim Domestic Code and the 2019 International Code and outlines 24 outcomes to support a safe and positive learning environment for tertiary students. Outcomes 1-7 of the Code are especially relevant to Te Rau Ora’s ākonga.
The Code for ākonga Wellbeing and Safety outlines the responsibilities of Te Rau Ora as an education provider in promoting and supporting ākonga wellbeing and educational success. This code exists to ensure that our ākonga needs are met by awhi (support), aata whakarongo (listening), whakaute (respect) and whakamana (empowerment) being upheld throughout the ako (learning) process with our whānau.
For more information, please see the NZQA website’s explanation of the code and additional links below:
- Mental health
- Learner voice
- Inclusive learning environment
- Download the Pastoral Care Code of Practice – English
- Download the Pastoral Care Code of Practice – Te Reo Māori
Te Rau Ora Pastoral Care Action Plan 2023-2025 Summary
Te Rau Ora’s Code of Practice 2021 covers four key outcomes, with processes that articulate the actions Te Rau Ora will take to fulfil the code from 2023 to 2025. These outcomes and their corresponding actions are explained in the following four sections:
Kaupapa Tuatahi: Hāumaru ākonga – Learner Wellbeing and Safety
We take a holistic approach to ensure the wellbeing and safety of ākonga, responding to their diverse needs.
Kaupapa Tuarua: Rēo ākonga – Learner Voice
We strive to understand and respond to ākonga voices and wellbeing needs in a respectful, mana-enhancing way.
Kaupapa Tuatoru: Whakaruruhau o ngā ākonga – Safe, Inclusive, Supportive, and Accessible Physical and Digital Learning Environments
We seek to create learning environments that are safe and designed to support positive learning experiences for ākonga of all backgrounds and abilities.
Kaupapa Tuawha: Te Rau Ora Maru o ngā ākonga – Learners are Safe and Well
We support ākonga to manage their physical and mental health, providing them with information and advice, in addition to identifying and responding to those who need additional support.